Frequently Asked Questions

Friday 19 June to Sunday 21 June, 2020

International Convention Centre, Sydney, 14 Darling Dr, Sydney NSW 2000

The Sydney event is open:

• Friday 10am – 6pm
• Saturday 10am – 6pm
• Sunday 10am – 5pm

To find the easiest way to get to the venue please head to our visit page.

There is car parking available at the International Convention Centre, see more information on their website.

All the details of what will be included in the lounge will be on the VIP Lounge and VIP tickets page closer to the show.

Not all exhibitors will have sample cups available for you to utilise when tasting; we recommend purchasing a tasting glass at the merchandise stands on arrival or with the purchase of your ticket online if you would like to sample beverages.

Check back closer to the show to find the full exhibitor list.

There are no cloak room facilities in the show unless you are a VIP ticket holder. VIP ticket holders have a cloak room within the VIP lounge.

Yes – grab a stamp as a pass-out and will be able to re-enter the event during the session.

Following the outbreak of COVID-19, the Good Food & Wine Show is continuing to monitor and act in accordance with local and federal government, public health advice and World Health Organisation (“WHO”) guidelines.  We remain committed to delivering our events in a safe environment.

Unless otherwise advised, the Sydney Good Food & Wine Show is taking place as scheduled.

The health and safety of our customers and staff is our number one priority.  We strongly urge exhibitors and visitors to refer to the guidelines and protocols as suggested by the WHO www.who.int and local /national public health authorities to contain and mitigate against any further spread of the virus.

If you have any concerns and are feeling unwell, you may wish to reconsider your attendance at the event.

As a precaution, we are working with the venue and will be implementing a range of additional hygiene and communication measures at all of our events.

Please be assured, we are monitoring the situation very closely and will follow up with customers if the situation develops.  If you have any specific event questions, please contact our team on goodfood@talk2.media

Tickets are available to purchase online and at the door when the show is open. See the buy tickets button to grab your tickets online. To see more information around the tickets see here.

Yes, tickets will be available for purchase at the door. Click here for prices. We recommend purchasing masterclass, VIP Lounge and additional show experiences prior to arrival as these regularly sell out.

Please contact our ticketing agency Lup on tickets@lup.com.au or enter a request here.

Concession tickets are available at the show on presentation of your concession card.

Yes; please have the email with the tickets open on your phone ready for scanning at the door.

If you contact tickets@lup.com.au you can request your ticket to be re-sent to the email on your original ticket order. You can also ask the ticketing team at the show to find your ticket via your email address.

An unregistered ticket means that there is no name or contact details attached to that ticket. You will still be allowed entry into the show, however you won’t be able enter the competitions around the show, or sign up to mailing lists with exhibitors by scanning your ticket – as there won’t be any details against your ticket.

You can add additional masterclasses to your show ticket by heading to this page. 

The masterclasses and show experiences only available to visitors who have purchased a General Admission or VIP ticket. You must have purchased entry to the Show to access these experiences.

There will be merchandise points within the show and on the concourse before entering the show. Have your merchandise ticket ready to scan, and you will be able to pick up your item.

See the full inclusions of our general admission entry ticket here.

The theatre seats are on a first come, first served basis and entry is free. Timetables for the theatre are available on the Good Food Theatre page.

Children 6 and under are free, and children 7 to 17 (inclusive) are required to purchase a ticket. Please note that all children under the age of 18 are required to be accompanied by a responsible adult at all times during the show.

For all the ticket prices, please see the Tickets page here.

Children are allowed at the show, however anyone under the age of 18 will need to be under the supervision of a parent or guardian at all times. There are also areas of the show which are over 18 only, this includes certain masterclasses.

Most masterclasses with alcohol present are over 18 only, you will not be allowed to bring your child into these areas.

Please contact tickets@lup.com.au if you want to swap your tickets for another day. There may be charges if the day you are swapping to is priced higher than the day you purchased, and VIP tickets may not be able to be swapped if the day is sold out.

Tickets are transferable. It is not mandatory to change the name on the ticket if you wish to pass it onto a family member or friend, however we recommend you re-register your ticket to ensure you are able to enter competitions at the show with your ticket.  Contact Lup our ticketing agency at tickets@lup.com.au, to change the name on your ticket.

Yes, we accept companion cards. Please present them to the ticketing box before entering the show to receive your complimentary ticket.

The Good Food & Wine Show is a consumer, ticketed event; there are no free tickets for industry staff.