Good Food & Wine Show Ticket Refund Policy
If you have Good Food & Wine Show tickets and the event is cancelled or postponed, we will contact you to offer you a transfer of your booking to a future event or a refund.
Tickets will not be refunded for a change of mind, however the organiser will offer an exchange for a different day of the event if you are unable to attend on your chosen day.
If you have COVID-19 symptoms, have been told to self-isolate or tested positive for COVID-19, please do not come to the event.
The Good Food & Wine Show will consider and process refunds in full if you have COVID-19 like symptoms; if you’ve tested positive for COVID-19; if you’ve been told to isolate. Requests for a refund can be submitted as late as four hours before the event.
Refunds will be considered on a case by case basis. You may be asked to provide a medical certificate, a statutory declaration or proof of a positive Rapid Antigen Test.
An admin fee of $3 per refunded ticket will be charged by our ticket registration provider, Lup Tix.
To request a refund please email email@example.com with your name, email and reason for requiring a refund. We will aim to respond to you by email within 48 hours.
We will aim to process your refund within 4 weeks (30 days) of receiving it.